The Station Membership Terms

Basic member account

Members must provide a valid phone number and protect their PIN. The member card and QR are for personal use. Contact us promptly if you suspect account misuse. The Station may suspend accounts or transactions involving abuse, fraud or a terms breach while they are verified.

Points, stamps and rewards

New points and stamps require an active paid Run Hub Pass and an eligible purchase. Points use eligible cash paid after discounts, excluding the Pass fee, Station Credit and free items; amounts below a whole HK dollar are rounded down. Existing earned balances are retained under their original expiry. Each points batch is valid for 365 days from issue and cannot be redeemed after expiry. The wallet shows the next expiry. A reward claim reserves the required points and applicable stock until the displayed deadline; cancellation or non-collection releases both. Points are deducted when staff confirm handover. Rewards remain subject to stock, validity, redemption requirements and individual restrictions and, unless stated otherwise, cannot be exchanged for cash, transferred or combined with another offer. Points or stamps linked to an incorrect or reversed transaction may be adjusted.

Run Hub Pass

The online plan renews automatically at HK$199 each month. Stripe's recorded start and end dates define each monthly billing cycle, so its length follows the calendar. The first successful payment and every successful renewal create one Run Hub Pass and HK$199 Station Credit. While the Pass is active, members receive 10% off all drinks and food sold by The Station and paid events hosted by The Station. An automatic apparel discount is not currently included. Any future online coupons have separately published terms. Other in-store benefits depend on availability, capacity, hours and rules confirmed by The Station.

Members can update their card, view invoices or cancel the next cycle through the Stripe billing portal. Cancellation takes effect after the current paid cycle. A failed payment does not issue a new Pass or credit. Benefits already paid for remain active until their original expiry, subject to refund or dispute adjustments.

Station Credit is available only for eligible Station spending, expires with its billing cycle, never rolls over, and cannot be exchanged for cash or transferred. Station Credit, the member rate and another promotion cannot apply to the same paid amount; the system or team applies one available benefit.

Monthly Pass coupons

Each successful HK$199 monthly payment issues the bundle effective at the start of that paid cycle. Current bundle: HK$10 off · minimum spend HK$50 × 3; HK$10 off, minimum spend HK$50. Beer buy 2, get 1 free × 1; Thu–Sun from 5pm, Hong Kong time, adults aged 18+ only. Issued coupons retain their wallet terms. Additional Pass offers also expire no later than the current paid cycle end. One coupon per receipt; cannot be combined with Station Credit or other discounts. Coupons expire with that paid cycle, do not roll over, and require staff-confirmed redemption.

Payments, cancellation and refunds

Duplicate charges or incorrect payment records are corrected after verification. Before any Station Credit, member rate or other benefit is used, an administrator may void the Pass and withdraw the related entitlement. After use, refunds or cancellation are handled individually according to the transaction, value used, payment-provider rules and applicable law. A refund, cancellation, dispute or partial refund may suspend, reverse or adjust related Station Credit, Pass, Shopify eligibility, points or rewards.

Service changes and liability

We may update the service for security, operations, partner, stock or legal reasons, while avoiding retroactive reductions to core paid benefits that remain valid. Events, products and third-party services are subject to their own availability and terms. Rights that cannot legally be excluded remain unaffected.

Provider and contact

The member service is provided by WAZUP STATION LIMITED, trading as THE STATION BY WAZUP, at G/F, 18 Upper Station Street, Sheung Wan, Hong Kong. For account, payment or terms questions, contact The Station team or email info@wazup.run.